Nexus Systems’ dedicated Professional Services Team is committed to helping our clients achieve business needs and goals, efficiently and effectively. Our experienced team of Project Managers are available to provide clients with professional and expert advice to ensure a smooth and timely system implementation. However, our client services do not end with system implementation. Our Professional Services Team prides themselves on their ability to build strong bonds and ongoing relationships with each and everyone one of our clients.
“[Nexus] is a creative, fast-moving software company that takes it to the next level as they don’t stop with you just at the sale and the implementation. They stay with you for the long haul and are literally a partner with us.” – Karen Blake, VP of Systems Operations, Steiner + Associates
Nexus Client Services key offerings:
- Project management
- Implementation and integration management
- Custom integration
- Testing support
- Application of industry best practices
- Workflow and approval routing consultation and set up
- System configuration
- Data conversion
- Technical support team and Help Desk
- Tailored onsite and online training
- Detailed product documentation / manuals
- Online library of training support videos and tools
- ERP/GL upgrades, add-ons and conversions
- Account management
- Optimization audit
- Annual SSAE 16 (SOC 1) Type II System Audit
- Client focus groups
- Annual Nexus User Conference (NUC)